TL;DR
LMB Co. cut manual enrollment work by 25% through integrations. Staff had more room for higher-value work that needs a person.
what changed when LMB Co. connected its systems?
Integrations cut manual enrollment work by 25%. Staff had more room for higher-value work that needs a person.
where did the practical win come from?
The practical win came from connecting the systems around a repetitive task. Less manual enrollment left more time for work that needed a person.
How did LMB Co. reduce manual enrollment work?
LMB Co. used integrations to connect systems around a repetitive task. Manual enrollment work fell by 25%.
What did staff gain from enrollment integrations?
Staff had more room for higher-value work that needs a person.